TrakMacTrakMac Support
How TrakMac works under the hood — voice logging, the body-type signal questions, streaks, paywalls, troubleshooting, and the rest of it.
What does TrakMac do when I log a food it doesn't recognize?
See how TrakMac handles unfamiliar foods with a five-layer lookup: restaurant data, USDA, your past edits, then AI. Learn how to get accurate macro numbers.
targetsWhat should I do if my weight isn't moving on my TrakMac targets?
If your weight isn't moving despite hitting your macros for weeks, the math likely needs recalibrating, not more discipline. Here's what to check and fix.
loggingWhat should I do when TrakMac estimates a food incorrectly?
TrakMac targets within about 20% on common foods, but some come back clearly off. Here's how to correct a wrong food estimate and teach the app to improve.
billingWhat happens when my TrakMac trial ends?
Your TrakMac trial runs 7 days. After that the paywall appears the next time you open the app. Subscribe ($7.99/month or $59.99/year) to keep logging. If you don't, your data stays put, sign in anytime later and pick up where you left off.
voice loggingWhy didn't TrakMac recognize the food I just spoke?
If voice logging is not recognizing your food, it usually comes down to three fixable causes: a mistranscription, a vague description, or a rare item.
targetsHow do I retake the TrakMac fitness assessment, and when should I?
Retake your TrakMac fitness assessment from Settings and your calorie and protein targets recalculate instantly. Here's how to do it and when it's worth redoing.
loggingHow do I edit or correct a logged meal in TrakMac?
To edit a logged meal in TrakMac, tap it on the dashboard to fix the description, adjust macros, swap an item, or delete it. Your daily totals update right away.
streaksWhat is the streak in TrakMac and how does it work?
Your streak counts consecutive days you log at least 1,000 calories, using your local midnight. See how the streak works and why that threshold keeps it honest.